FAQ & Shipping
Current Shipping Times (Estimate)
Due to high demand and slower shipping times due to COVID-19, orders are currently taking around 2-4 weeks to be delivered. Please note, in some cases it can take longer.
When will I get my order?
If you just received a shipment notification, please allow 1 to 3 business days for the tracking information to update.
Please note that estimated shipping times only begin once the order has been dispatched.
Rest assured, we are doing everything we can to get your order to you as soon as possible!
Once your order is dispatched, you will receive an email confirmation with your tracking number.
Do you ship to my country? How long will take my order to arrive?
We ship worldwide! It can vary from country to country, but right now orders are taking 2-4 weeks to arrive (on average).
How do the Bands work?
The Ancient Chinese have used magnets and their natural healing power for thousands of years, and millions of people continue to feel the benefits to this day.
It has been proven that magnetic therapy can help reduce the pain caused by arthiritis, along with a number of other ailments, including claims it can "cure" migraines. Many other wearers have also reported better sleep, improved circulation, reduced inflammation and a faster metabolism.
Who can't wear your Bands?
Magnetic therapy is not recommended if you have a pacemaker, defibrillator, insulin pump, or any other implanted electro-medical device. Pregnant women and children must also avoid magnetic threapy.
How does your 100 Day Trial work?
We believe in the power of magnetic threapy and our Bands so much that we're giving you a 100 Day Trial to test them out for yourselves!
We know you'll fall in love with your Bands and the health benefits that come along with them. After all, the reviews from our customers speak for themselves.
However, in the unlikely event that after 100 days you find our Bands haven't helped you, just send us an email and we'll refund you in full. No questions asked.
Do you have a money-back guarantee?
Yes we do! We have a 100 day trial period for you to try out our products and see if they're for you. If you're not happy with your order, just let us know within 100 days of delivery and we'll make things right.
What is your jewellery made from?
We use a variety of different materials to create our jewellery pieces, so we recommend you check the details section on each individual product page.
Can I cancel my order?
We process orders quickly to ensure every package is shipped as soon as possible. Sometimes we'll begin processing your order in just minutes, and so we cannot always guarantee that we'll be able to cancel your order once it has been placed.
If I order more than one item, will it all arrive together?
This varies from order to order, though in most occasions, items will arrive together.
Will I have to pay customs charges?
Every country is different, so we recommend you contact your local post office for more clarification on this matter. Please note that we are not responisble for any customs charges or fees, and this is the customers responsibility.
How can I get in contact with you?